How it works
Search. Check. Authorise. Track.
The whole process is online and takes a few minutes of your time. We do the rest, and you hear from us at every stage.
What we actually do
We appeal the review to Google on your behalf. That means reading the review carefully, identifying which of Google’s published content policies it breaches, gathering what evidence exists, and submitting a properly argued removal request through the channels Google provides for exactly this purpose. There is nothing illegal or underhand about it, and we will tell you plainly when a review looks like fair comment that Google is unlikely to touch.
Google reviews every request and makes the decision. We do not have a back door, a contact, or any influence over the outcome, and anyone who tells you otherwise is selling something. What we have is experience of which arguments land and how to present them.
How it works
Three steps. No meetings.
Paste the link
Copy the review link from Google and drop it in the box with your email and mobile.
We build the case
We check the review against Google policy and file the removal request.
Pay only if it works
£199 once it is removed. Nothing if it stays up.
Pricing
Charged per review removed. Never for one that stays.
The rate falls as we do more for you. There is no subscription, no retainer and nothing to pay while a case is open.
Removals 1 to 10
Removals 11 to 20
Removals 21 and beyond
If a review is not removed, you pay £0
No deposit, no admin fee, no card held. You are invoiced after a removal, never before.
Dealing with a large number of reviews, or several locations? Tell us how many and we will agree a flat rate in writing before we start.
What can be removed
We appeal on Google policy.
Google publishes the content it does not allow in reviews. Our job is to show, with evidence, that a review breaches one of those policies.
Fake or fraudulent content
Reviews left by people who were never customers, or posted to manipulate a rating.
Spam and repeated posting
Duplicate reviews, bulk posting, or content posted from multiple accounts.
Conflict of interest
Reviews left by competitors, former staff, or anyone with a stake in the rating.
Off-topic content
Content that is not about a genuine customer experience of the business.
Harassment or bullying
Reviews targeting a named individual, or personal attacks on staff.
Offensive language
Profanity, obscenity, or abusive language directed at the business or its people.
Personal information
Reviews exposing names, phone numbers, medical details, or other private data.
Impersonation
Accounts posing as the business, a member of staff, or another person.
Other prohibited content
Anything else Google lists as restricted or prohibited under its review policies.
Send us the link. We take it from there.
£199 if it comes down. £0 if it does not.
Or email hello@removifi.co.uk